A hotline has been introduced for the public to lodge complaints and present suggestions and concerns regarding the health sector.
The programme named “Suwa Sawana” will be active from today.
Speaking during a media briefing at the Health Promotion Bureau Media Spokesman of the Ministry of Health Dr. Hemantha Herath said the Ministry launched the “Suwa Sawana” programme today, with assistance from the World Bank.
He said the public can use the 1907 hotline to lodge complaints and present suggestions and concerns regarding the health sector.
Dr. Herath added the public can also message 0707907907 via WhatsApp and Viber applications to lodge complaints or for suggestions.
Dr. Herath said responses will be provided through the relevant numbers.
During the media briefing attention was directed towards the undue fear pertaining to obtaining the third or booster dose of the COVID-19 vaccine, after receiving the first and second doses.
Commenting on the matter, Professor at the Faculty of Medicine at the University of Ruhuna Sarath Lekamwasam claimed people have received misinformation regarding the third dose or booster dose of the COVID-19 vaccine.
He said therefore the public is concerned over administering the third dose to elderly persons with various health complications.
Dr. Lekamwasam however informed the public that the booster dose must be administered to the elderly persons with various health issues as they are at higher risk of succumbing or having complications.
Professor Lekamwasam said the effectiveness of the first and second doses also reduce with time and it is therefore mandatory to administer the third dose.